Shipping Policy
Shipping Policy
Thank you for shopping with Strydex! We want to make sure your order arrives quickly and safely.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
We ship worldwide. Estimated delivery times are:
- United States: 7–15 business days
- Europe: 10–20 business days
- Rest of World: 14–25 business days
Please note that delivery times may vary due to customs processing, carrier delays, or peak seasons.
Shipping Costs
We offer free standard shipping on all orders. Expedited shipping options may be available at checkout for an additional fee.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or via our Track Your Order page.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Delayed Packages
If your package has not arrived within the estimated timeframe, please contact us at mathias@hegerlund.dk and we will investigate the issue promptly.